Bibliography | SMART Toolkit Research

  1. Hollnagel, Erik. (2005). Designing for joint cognitive systems. 47 - 51. 10.1049/ic:20050450. Cognitive systems engineering (CSE)
  2. Woods, D. D. (1985). Cognitive Technologies: The Design of Joint Human-Machine Cognitive Systems. AI Magazine, 6(4), 86.
  3. Merkert, Johannes; Mueller, Marcus; and Hubl, Marvin, "A Survey of the Application of Machine Learning in Decision Support Systems" (2015). ECIS 2015 Completed Research Papers. Paper 133.
  4. Zerilli, J., Knott, A., Maclaurin, J. et al. Algorithmic Decision-Making and the Control Problem. Minds & Machines 29, 555-578 (2019). https://doi.org/10.1007/s11023-019-09513-7
  5. Tversky A, Kahneman D. Judgment under uncertainty: Heuristics and biases. science. 1974 Sep 27;185(4157):1124-31.
  1. Agency for Healthcare Research and Quality (AHRQ): AHRQ provides resources to support patient engagement in hospital quality and safety, including a PFAC implementation handbook https://www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy1/index.html
  2. Institute for Patient and Family Centered Care (IPFCC): IPFCC offers resources on the establishment and effective use of PFACs to improve patient-centered care https://www.ipfcc.org/
  3. Beryl Institute: The Beryl Institute provides access to external resources and internal educational resources about how PFACs can positively impact patient experience with their healthcare https://www.theberylinstitute.org/page/PFAResources
  4. Patient-Centered Outcomes Research Institute (PCORI): PCORI offers information and resources about how PFACs can impact patient-centered outcomes, including a toolkit for engaging PFACs in research https://www.pcori.org/research-results/2015/building-knowledge-how-patient-family-advisory-councils-pfacs-engage-patient
  5. American Essential Hospitals: American Essential Hospitals provides a handbook with advice for creating and sustaining PFACS https://essentialhospitals.org/quality/a-blueprint-for-patient-advisory-boards/
  6. The NHSN Standardized Infection Ratio (SIR) https://www.cdc.gov/nhsn/pdfs/ps-analysis-resources/nhsn-sir-guide.pdf
  7. The NHSN Standardized Utilization Ratio (SUR) https://www.cdc.gov/nhsn/pdfs/ps-analysis-resources/nhsn-sur-guide-508.pdf
  8. McAlearney AS, Hefner JL. Facilitating Central Line-Associated Bloodstream Infection Prevention: Qualitative Study Comparing Perspectives of Infection Control Professionals and Frontline Staff. Am J Infect Control. 2014;42:S216-S222.
  9. Agency for Healthcare Research and Quality. TeamSTEPPS 2.0. Content last reviewed June 2019. Available from: https://www.ahrq.gov/teamstepps/instructor/index.html
  10. Agency for Healthcare Research and Quality. Creating psychological safety in teams. 2018. Available from: https://www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/psychological-safety.pdf
  11. Hughes AM, Gregory ME, Joseph DL, Sonesh SC, Marlow SL, Lacerenza CN, Benishek LE, King HB, Salas E. Saving lives: A meta-analysis of team training in healthcare. Journal of Applied Psychology. 2016 Sep;101(9):1266-1306.
  12. Mazzocco K, Petitti DB, Fong KT, Bonacum D, Brookey J, Graham S, Lasky RE, Sexton JB, Thomas EJ. Surgical team behaviors and patient outcomes. The American Journal of Surgery. 2009. 1;197(5):678-85.
  13. Sutcliffe, K. M., Lewton, E., & Rosenthal, M. M. (2004). Communication failures: An insidious contributor to medical mishaps. Academic Medicine, 79, 186 -194.
  14. The Joint Commission. (2014). National patient safety goals effective January 1, 2014: Hospital accreditation program. Retrieved from http://www.jointcommission.org/assets/1/6/HAP_NPSG_Chapter_2014.pdf
  15. Wagener F, Ison DC. Crew resource management application in commercial aviation. Journal of Aviation Technology and Engineering. 2014;3(2):2.
  16. Greene MT, Gilmartin HM, Saint S. Psychological safety and infection prevention practices: Results from a national survey. American Journal of Infection Control. 2019;48(1):2-6.